This raclette machine sold at Noz is recalled: it risks causing a fire if used!

The recall specifically concerns the raclette-grill appliance RC3 modelfrom the starQ branddistributed in NOZ stores throughout France. This model was marketed from October 28 to November 1, 2024, under the file reference 2024-10-0371 and without distinction of lot. This recall, initiated by the company Futura Finances and transmitted by the manufacturer, is part of a voluntary approach, that is to say without a prefectural order. This action aims to prevent risks before any incident.

The use of this device presents a risk of starting a fire. This type of defect can lead to potentially dangerous situations, including house fires, which could cause injury or significant property damage. Faced with these dangers, the authorities and the brand remind us of the importance of not using this product, especially since this type of malfunction is difficult to detect by the user before it manifests itself.

If you have purchased this starQ brand raclette-grill appliance, model RC3, it is recommended to stop using it immediately. You must then return the product to the point of sale where it was purchased. NOZ, the distributor, provides a full refund for devices returned to the store. Consumers have until December 31, 2024 to go to the store and benefit from this compensation.

Product recalls are an essential step for consumer safety. These actions allow manufacturers to remain attentive to the quality and safety of their offerings, while reminding consumers of the importance of reporting any problems encountered with a product.