For a couple of days now, some users of the company’s applications Meta
They have reported that they have problems accessing applications such as Facebook, Instagram and WhatsApp. Despite constant attempts to communicate with the company, it has not commented on the accusations of an alleged account ban, something that has caused annoyance.
The topic began to arise December 18, 2024when through X hundreds of users expressed problems with their applications. “You leave us completely incommunicado Meta, you eliminate us for no reason, not even a notification or warning when we do not violate any rulesa,” said one of the complainants.
(Also read: Facebook Papers: investigation that leaves the social media giant in the middle of another controversy)
With the numeral #MetaResponde, users have requested that the company provide them with information about the failure, but the technology giant has not issued any type of statement that addresses the issue.
«#MetaResponde», because it is the numeral with which some users protest against the massive access problems to their Facebook and Instagram accounts (property of Meta Platforms, Inc.).
Apparently, these platforms disabled several accounts worldwide without prior notice. https://t.co/LzR5lmnbEt— It’s a trend in Colombia 🇨🇴! (@TendenciaEnX) December 20, 2024
Given the silence, many have proposed that bad reviews of applications begin to be left in the application stores, in order to reduce the rating obtained.
How to report a bug in Meta?
In order to improve Facebook and Instagram services, Meta asks users to report cases, which will be reviewed by the technical team as soon as possible.
On Facebook, the report can be made using the blue question mark. There you select the option Report a problem. In the mobile app, you can go to the Help and supportclicking on the option Report a problem.
In the case of Instagram, the solution is found by entering the configuration profile in the profile and scrolling to the button Report a problem. Then click on Something is not working. In this they will ask you for detailed information about the failure and the type of information
How to report a failure on WhatsApp?
The WhatsApp technical service specifies that when presenting problems with the application the first thing is verify that you have an internet connection and the most recent version of the application. If this doesn’t work, close the application or restart your phone.
If the app continues to show issues, please contact the team.
What applications does Meta have?
Meta has a variety of applications that have been consolidated by the greats in the industry. Among them are Facebook, Messenger, Instagram y Messenger, WhatsApp, Meta Horizon, Meta AI, Meta Business Suite, Meta View, Meta Spark Player y Workplace Chat from Meta.
(Also read: It’s not your cell phone: they report a massive drop in Meta; Facebook, Instagram and WhatsApp do not work)
Source: https://www.noticiascaracol.com/mundo/usuarios-de-meta-reportan-fallas-e-inhabilitacion-de-sus-cuentas-que-esta-sucediendo-rg10